Following Lufthansa’s seizure of a viola at Helsinki Airport on Thursday, concertmaster Florian Donderer wrote to the German airline asking for clarification of its viola policy.
Here’s what LH tweeted him back:
It depends on the Check-in at the Airport, if there is enough space to transport the instrument in cabin, as it … exceeds the measurements for hand luggage. However passengers have the possibility to reserve a seat for their … instrument against a charge. That way you can make sure, you are able to transport the instrument in cabin.
If you are a viola player, do not think of flying Lufthansa. They really don’t understand musicians.