British Airways is almost the world’s worst airline
mainIn a consumer survey conducted by Which? magazine, BA came one from bottom in consumer satistfaction in the short-haul category, undercut only by its partner-airline Vueling and the bottom-bumping Ryanair.
In the long-haul it was saved from the bottom spot by its alliance partner, American Airlines.
The survey rated food, seat comfort and value for money.
BA says it’s doing fine.
Best short-haul
1. Aurigny
2. Jet2
3. SAS
4. Aer Lingus
5. Swiss
6. Norwegian
7. Lufthansa
8. Eurowings
9. EasyJet
10. KLM
11. Tap Portugal
12. Flybe
13. Tui Airways
14. Wizz Air
15. British Airways
16. Vueling Airlines
17. Ryanair
Best long-haul:
1. Singapore Airlines
2. Qatar Airways
3. Emirates
4. Virgin Atlantic
5. KLM
6. Air Transat
7. Thai Airways
8. Delta Airlines
9. Tui Airways
10. Qantas
11. United Airlines
12. Air Canada
13. Etihad Airways
14. British Airways
15. American Airlines
Where’s Air France? An enormous carrier with pretty decent service, when not on strike. Maybe Daniel Harding will raise their game………….
I’m game, if you are!!
BA = Best Avoided, but it’s not dear Katherine’s fault really.
oh boy! Some of these guys have not been on some of the airlines I have been on obviously!
In the 70s my work colleagues in the media travelled occasionally on Aeroflot – and they stood up all the way!!!
That is a bit harsh.
When you don’t have all the airlines listed, the poll results won’t be useful.
SAS is the worst short-haul by far.
Amen to that… BA isn’t great but well ahead of SAS. Norwegian is better than SAS (and cheaper)
Hello Wowka. Got to agree with you!
Air Frantic doesn’t figure, neither do any of the chinese or for that matter Aeroflot… stupid article here.
Where’s Cathay Pacific? Japan Airlines? How comprehensive was this survey and where was it carried out?
V.Lind : It’s Which magazine . What more do you expect ?
I hope you mean its resources are finite. I do not see anything to sneer at in a Consumers’ Association publication, but I doubt it has done as thorough a job as it ought on this subject, and I would be interested in the methodology.
Why bother. I only fly my own jet. If I were a rich man..