Thank you for waiting. One of our advisers will be with you….

Classical percussionist Alan Drever-Smith, from Kingston upon Hull, called the taxman. Like everyone else, he was left listening to the music.

For forty minutes.

‘Spent so long on hold today that I transcribed it before they picked up,’ he wrote.


Now he’s famous. More than 800 people have shared Alan’s transcription and the Telegraph have picked up the story.

Maybe he’ll get a tax rebate.

Or make HMRC change its tune.

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  • The bank that issues our credit card plays a loop of perfectly nice selections – an early classical piano sonata, the first movement of Eine Kleine, and a few others, but it switches from one to the other in mid-movement and mid-phrase. Even if I’m perfectly calm at the beginning of the call, I’m always ready to punch whoever comes on the phone by the time I’ve been through that.

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