Don’t fly Airberlin. They really hate violins.

Don’t fly Airberlin. They really hate violins.

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norman lebrecht

February 21, 2016

The airline has decided to claw back the concession it made for a while, allowing violin and viola players to carry their instruments on board. Now it is back to demanding a full extra fare for small instruments.

On 18 February, a Slipped  Disc reader emailed Air Berlin with our post on their concession, asking them for a policy ruling. Their policy is unambiguous: you must buy an extra seat, unless your violin is 55x40x23cm (which, of course, it never is).

Other readers have received similar guidance. Our advice: take another plane.

Airberlin have just rejoined the list of world’s worst airlines.

Here’s the rule:

Sehr geehrter Herr X

vielen Dank für Ihre E-Mail.

Wenn Sie ihr Musikinstrument mit in die Kabine nehmen möchten, müssen Sie telefonisch oder persönlich an einem Airberlin Schalter einen Extra Seat buchen. Ansonsten müssten Sie sich an unsere Handgepäckmaße halten,  55 cm x 40 cm x 23 cm / max. 8Kg.

Zögern Sie bitte nicht, sich bei Rückfragen an uns zu wenden.

Ich wünsche Ihnen einen schönen Tag und verbleibe mit freundlichen Grüßen

Ihr P. Engelberg
Service Team airberlin group

Air Berlin PLC & Co. Luftverkehrs KG
Saatwinkler Damm 42-43
D-13627 Berlin
Germany

airberlin

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