From Daniel Hope:
First time for everything: at last night’s (private) concert in Brussels, a lady not only received a Skype call during the encore, but actually took it. Holding up her phone, laughing and declaring in a defiant tone: “Haha, yes he’s still playing. LOOK!”. My thanks to the large, irate and music-loving gentlemen sitting next to her, who not only disarmed her of the offending device but gave her a scolding I am sure she will never forget. Huge Applause.