British Airways offers apology to Kronos Quartet
mainA statement from the airline about the incident that prompted Kronos to call a boycott:
We understand how precious musical instruments are to musicians, and that’s why we allow customers travelling with violins or violas to take their instruments on board with them.
We’ve apologised to our customers for the initial misunderstanding and are glad that they were able to travel as planned with their instruments in the cabin.
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