How can this possibly be the best music school in America?

We published yesterday an independent ranking of what are said to be the best music colleges in the US. More authoritative than any list we had seen before, its top three choices seemed pretty much non-contentious – except to some who study within them

Overnight, we received an email from an individual at the top-ranked college, requesting anonymity. This person writes:

The most basic, and troubling concerns I have with the school is the health risks, and complete inadequacy of the facilities.  I have seen black mold, mice, leaking urinals.  Small appliances have remained unfixed for years, and the bureaucracy is completely unworthy of running this school, let alone for it to be ranked as No.1!! 

Here is some evidence:

Any comment from the college concerned?