From Gabriella Swallow:
We are currently stranded at Basel Airport because of British Airways total incompetence checking in Cellos …there is only one thing to do to highlight this. Come on Britishairways.com please stop this travel nightmare for us Cellists. Currently stranded at Basel and just want to get home. This is totally unacceptable.
In today’s Times, Willie Walsh of IAG, which owns BA, claimed the brand is damage-proof. Hmmm… let’s see about that.