West End shame: Anna Netrebko is turfed out of her theatre seat

West End shame: Anna Netrebko is turfed out of her theatre seat


norman lebrecht

April 04, 2018

The diva booked three tickets for the Disney musical Aladdin for a little over £500 – or thought she did.

But five minutes before the show, she was told to vacate the seats for herself, Yusif and Tiago as they had been double-booked.

She has gone on Instagram to vent some rage.

Watch here.

‘There was also another family with double tickets and little girl was crying…,’ she reports.

There has been no response from the Prince Edward Theatre.



  • Olassus says:

    Sadiq Khan’s London … . What can one say?

  • Joseph Saints says:


    • V.Lind says:

      How does this happen? I know airlines double-book due to no-shows, but why would a theatre? People who fork out that kind of money usually try to attend, or pass on their tickets, or return/exchange them.


      • Mark Pemberton says:

        I’ve seen it happen before. There are rogue or incompetent ticket agencies who sell tickets already sold through the official box office. I witnessed a huge spat at a performance of Ink, when some Americans were turfed out of their seats in spite of having apparently legitimate tickets.

  • Rob says:

    Mercury Retrograde at the moment. Mercury rules communications, tickets, electronics. Double check everything.

  • BigMac says:

    The West End Theatres need to step up to the plate and put an end to all this unethical ticket touting for once and for all. The technology exists to stamp it out, so maybe that’s where Sadiq Khan can play a part, by enforcing the use of technology as part of the licencing process for performance venues.

    • Christopher Slater-Walker says:

      Boris Johnson could have done the same. Or Ken Livingstone.

    • Mark Pemberton says:

      The Mayor of London doesn’t license venues. That is the responsibility of local authorities, in line with national law. it is up to parliament to change the law on secondary ticketing.

  • Anon says:

    500£ for three tickets to a Disney musical. Not a great value for the money.