Alitalia dodges responsibility for smashed violmain
An update from Myrna Herzog, whose period instrument was broken by the dodgy Italian airline:
Two months have passed and I am still waiting for Alitalia’s promise to “share soon the full picture” and reply to my request of compensation of the material damage to my gamba, bow and case.
On January 16th they wrote to me that “a deep investigation is still being conducted” but until now they haven’t explained how the instrument was smashed, and why are so many wooden bits and pieces missing.
I provided them all that they demanded on behalf of their insurance company, Assicurazioni Generali: photos of the instrument inside and out, before and after the accident, a certificate of value and of authenticity. And… nothing, no answers, silence.
So I made this 4 minute film, which contains also new photos of the restoration.