From the Ahn Trio:
After spending 3k on flights for the trio plus cello to Bucharest, Romania to play at the Peleș Castle, we are denied flight because cello ticket was under the name Cello Ahn & Lufthansa said they cannot correct the reservation name for the cello.
After spending three hours on the phone with Lufthansa plus Expedia agents standing the entire time at John F. Kennedy International Airport with no place to sit anywhere by the check in desk…spent the entire day trying to go. #ahntriocrying Agent #ahntrio talked to said, yes, the cello should be booked under cello…which is what we did… also disturbing is neither #expedia nor #lufthansa willing to refund our tickets!?!!!
Can anyone help?