Ari Vilhjalmsson, who was bumped off Norwegian after refusing to stow his instrument in cargo, has ended the week on a high note.
He has been confirmed as co-principal second violin of the Helsinki Philharmonic Orchestra, and Norwegian has not only apologised to him but promised to change its policy in respect of on-board instruments.
The apology reads: ‘We are very sorry about the problems that Ari encountered with his violin and fully understand that his experience was very frustrating. Due to this situation, Norwegian is currently in the process of modifying our guidelines for the transportation of musical instruments. We would like to apologise to Ari for the problems he encountered.’
This sounds like a win-win.