PayPal and the destroyed violin: 'we're looking into it' (update)main
After being derided in media, old and new, for its instruction to a customer to destroy a precious violin before a dispute could be resolved, PayPal has buried its head in a bunker in the hope the storm will subside.
‘We’re looking into it,‘ bleated a flunkey. That’s all. Nothing from Lord Birt, who was lput on the board to deal with such stuff (is he still there?). How long does it take to verify the claim? Maybe they’ll adopt Virgin’s larcenous 30-day wait.
But by the time they’re done, the humanoid banking site will be a global laughing stock.
UPDATE: A second statement to the Guardian this morning adds no clarity or regret – just more flannel: